The project planning process
By Susan Ronning, P.E.

Project planning is often ignored in favor of doing the work. However, many people fail to realize how valuable the project plan is in saving time and money, increasing efficiencies, and reducing potential future headaches.

The project plan
As part of the internal project kick-off, project plans and the project schedule are developed.

The Human Resource Plan identifies by name the individuals and organizations with a leading role in the project. For each one, roles and responsibilities are described.

The Communications Plan documents who needs to be informed about which parts of the project, and how they will receive information. Continue Reading

Six myth-busting reasons to attend one of our free 30-city critical communications seminars

If you’re procuring, upgrading or maintaining a radio communications system then you already know how complex and confusing it can be to make the best choices. Rapidly changing technology and the noisy opinions and views from the market means decision-making is getting tougher than ever.

To help clear the fog we’re running a series of 30 free ‘deep dive’ morning seminars where we’ll be busting myths and sharing best practice…with walk-in coffee and take-out lunch thrown in.

Here’s six reasons why you should attend… Continue Reading

Designing your new radio system
By Susan Ronning, P.E.

In a nutshell, the definition of a successfully designed radio system is one that that allows a user to talk to who they need to, where they need to, and when they need to.

The design phase includes three major project stages:

1. Needs analysis
2. Technical assessment
3. Preliminary design

1. Needs analysis
The needs analysis evaluates how and where the system is used today, what features and functions are working or not, and what is desired. It includes the following components: Continue Reading

By Judd Cain, Executive Vice President, Managed Services.

Can you spot the key word in this definition?

“Managed Services is the proactive management of an IT asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.”  International Association of Cloud & Managed Services Partners

Okay so that was easy. It’s “proactive” – an obvious thing to mention from an... Continue Reading

The who, what, where? phase — getting your new radio system approved.
By Susan Ronning, P.E.

Radio system projects don’t just happen. They can take months, maybe years of planning and preparation. These projects tend to draw controversy, too, as replacement costs are significant and the impacts deep.

In simple terms, the first step in project engineering is to define the problem and develop goals to resolve them. Then, identify the tasks necessary to achieve those goals. Lastly, do the work! Before any tasks can be developed or the work can start, the project must first be approved, and that means addressing the “who?”, “what?” and “where?” questions. Continue Reading

By Susan Ronning, P.E.

Following a project process is one thing; engineering a system is another. Put them together and you’ve got double the complexity — or more! That’s why project engineering a radio system is just as much about people as it is about technology.

It goes without saying that this kind of project is about managing multiple tasks and keeping “interoperability neighbors” (the different groups of people who use the system) up-to-speed with the proposed changes, so that they can manage the impact on their own systems. And, of course, current systems have to be kept “up” and operational, too. Continue Reading

Thanks to everyone who participated in part two of this blog series: “And now you can’t sleep at night”.

Open standards was polled as the most important factor concerning your organization’s new communications system. This response mirrors feedback we’ve received from many organizations.

You know about the various open standards and the benefits they bring — i.e. choice in procurement options, multi-vendor solution designs, and getting the most out of your available budget. You probably also already know about the formal... Continue Reading

Three critical steps for elected officials to take when choosing a radio system.

The useful life of a two-way radio system is around 10-12 years, so it’s no surprise that elected officials may serve several terms without having the opportunity to make decisions regarding a new system for their community.

When the decision does arrive, being prepared to ask a series of key questions about the proposed system will go a long way to making sure the community’s needs are met and investment protected.

Step 1: Understand the role of the radio system in your community Continue Reading

“The electric utility of the future will be an even more highly connected and efficient enterprise. Information will flow dynamically to and from mobile workers and remote assets to a centralized decision-making system, and this will allow management to optimize all aspects of resource allocation. This shift will lead to improvements in grid performance, as well as greater workforce safety; and the realization of that future rests on the radio platform choices that utilities make today.”

— Geoff Peck, Technology and Solution Architect,... Continue Reading

Thanks to everyone who took part in our recent poll from part one of this blog post series: “So you need to upgrade your system? And now you can’t sleep at night”

It’s no surprise that “choosing the right radio technology” is the major concern for most of you. With a number of technologies to choose from – each with their own benefits and pitfalls – the devil is in the detail, and that’s where the daunting task lies.

First and foremost, you need to ask yourself if you really know what you’re looking for? Continue Reading