Alliant Energy employs 4,000 staff members and supplies nearly one million electric and more than 400,000 natural gas customers. The organization has a strategic focus on optimization – providing reliable service to customers through continued modernization of the power grid and other crucial infrastructure.
Ron Graber, Director – Operational Resources, Alliant Energy, said, “We had three different legacy radio systems covering various parts of our territory. Our primary requirements with an upgrade were safety, for both our workers and our customers, and the efficient dispatch of work. We wanted a system that, from the point of view of coverage and usability, was as good, or better, than what we had.”
To transition to the Tait system Alliant Energy replaced approximately 1,300 legacy radios and the radio equipment at 122 tower sites, as well as integrating numerous dispatch and operations centers across the territory.
Graber also said, “The analog Talkaround feature (allowing simplex truck-to-truck radio communication) is very helpful, especially if we move resources outside our area.” That happened in September 2017 when approximately 200 Alliant personnel from Iowa and Wisconsin – line workers, safety staff, mechanics and support staff — spent two weeks in Florida contributing to Hurricane Irma recovery, part of a nationwide support effort by utility companies. “The radios allowed all those volunteers to remain in touch with each other, coordinate and offer their support.”
DMR is an open standard for digital radio that defines both Tier 2 conventional systems and Tier 3 systems that incorporate computer-controlled channel allocation to make the best use of available radio spectrum and to maximize efficiency. Tait supports open standards to give its customers more freedom of choice, control, and flexibility. Tait DMR is a flexible, scalable platform with options for users from small to large, and Tait specializes in delivering mission critical DMR Tier 3 systems for large organizations with multiple groups of users, such as energy utilities.
Read more client stories here, or download our DMR Tier 3 brochure. You can also visit our Utilities page to read about industry-specific Tait solutions, and download our new Unifying Critical Communications for Utilities guide.