Zetron Partners with Tait Communications to offer DMR Tier III Location Services Solution

Zetron recently worked with Tait Communications to develop a DMR Tier III Location Services solution that enables tracking of radio resources in the field. It greatly improves the ease and agility with which users can track their vehicles and workforce during dispatch scenarios. 

Zetron, a leading provider of mission-critical communications solutions worldwide, has partnered with Tait Communications to develop a Digital Mobile Radio (DMR) Tier III-based Location Services solution. Its seamless integration with Zetron’s MAX Dispatch system allows users to track their vehicles and workforce through their radio communications network and MAX Dispatch. This greatly improves their situational awareness and reduces response times.

The combined solution offers a range of enriched features and functionality. The MAX Dispatch user interface utilizes the Location Services solution to display a built-in, single-layer map that supports map data from Bing, Open Street, or ArcGIS Online. It also offers road and aerial views, depending on the map data used. Resources with GPS-equipped DMR mobile or portable radios can appear on the map as icons. Additional information that can be displayed includes indications of incoming Individual Calls and Emergency Alerts, and Location Data Accuracy.



The solution also improves dispatchers’ ability to monitor and manage events. They can simply click a mapped resource to answer an incoming call or initiate an outgoing individual call. A “bread-crumb” feature that uses recent past location data allows dispatchers to view where a resource has been.

“Zetron’s strong partnership with Tait adds a powerful feature set to the MAX product line,” said Zetron’s V.P. of Product Management, Gary Stidham. “A dispatcher’s ability to view and interact with resources on a map is a critical function of control-room operations. There’s no question that this will improve situational awareness and effectiveness.”

Paul Daigneault, Chief Operating Officer at Tait Communications said, “Solutions that add value to our customers’ LMR network are integral to what we do. Developing these with our long-standing partners like Zetron allows us to offer added benefits to help organizations improve their operations.”


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